We respect your privacy and are committed to protecting your personal information. Learn how we collect, use, and safeguard your data.
We collect information you provide directly to us, such as when you create an account, subscribe to our membership services, or contact us for support. This includes your name, email address, and any messages you send us.
We also automatically collect certain information about your device and how you interact with our services, including your IP address, browser type, operating system, and pages visited.
We use the information we collect to provide, maintain, and improve our services, including personalizing your experience with cozy game recommendations and curated content.
Your information helps us communicate with you about your account, send you updates about new features, and provide customer support when needed.
We do not sell, trade, or rent your personal information to third parties. We may share your information only in limited circumstances, such as with service providers who help us operate our platform.
When we feature affiliate links or sponsored content from indie game studios, we clearly label these partnerships, but we do not share your personal data with these partners.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
While we strive to protect your information, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
You have the right to access, update, or delete your personal information. You can manage your account settings and communication preferences through your user dashboard.
If you're located in the European Union, you have additional rights under GDPR, including the right to data portability and the right to object to certain processing activities.
We use cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze how our services are used.
You can control cookie settings through your browser preferences or our cookie consent banner. Some features may not function properly if you disable certain cookies.
Our platform may include links to third-party websites, games, or services. We are not responsible for the privacy practices of these external sites.
We may use third-party analytics services to help us understand how our platform is used, but we ensure these services comply with our privacy standards.
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy.
When you delete your account, we will remove your personal information within a reasonable timeframe, except where we're required to retain certain data for legal purposes.
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during such transfers.
We comply with applicable data protection laws regarding international transfers, including implementing standard contractual clauses where necessary.
Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13.
If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.
We may send you promotional emails about new games, features, or membership benefits. You can opt out of these communications at any time.
Even if you opt out of marketing emails, we may still send you important service-related communications about your account.
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws.
We will notify you of any material changes by posting the updated policy on our website and, where appropriate, sending you an email notification.
We process your personal information based on various legal grounds, including your consent, our legitimate business interests, and compliance with legal obligations.
For EU residents, we ensure our processing activities comply with GDPR requirements and respect your fundamental rights and freedoms.
In the unlikely event of a data breach that poses a risk to your rights and freedoms, we will notify you and relevant authorities as required by law.
We maintain incident response procedures to quickly identify, contain, and remediate any security incidents.
If you have questions about this Privacy Policy or how we handle your personal information, please contact our privacy team.
We are committed to addressing your privacy concerns promptly and transparently.
If you have any questions about this Privacy Policy, please use our order form and select "General Inquiry" to get in touch with our privacy team.